FREQUENTLY ASKED QUESTIONS
How do I track my order?
Once your order is shipped, you’ll receive updates via email with tracking information. You can also check your order status on our Self-serve order tracking page
When is your customer support available?
Our dedicated customer support team is here for you 24/7, ensuring you can contact us at any time.
How do I return or exchange a product?
For comprehensive instructions on returns and exchanges, please visit our Returns and Exchanges Policy page.
How long will it take to get a response to my query?
We aim to respond within 24 hours on business days. If you don’t see our reply in your inbox, please
check your other folders such as Promotions, Spam, or Junk.
Do you have a physical store I can visit?
We currently operate exclusively online and do not have any physical retail locations.
What payment methods do you accept?
We accept a wide range of payment methods. Choose the one that suits you best when placing your
order.
How can I reach your customer support team?
You can get in touch with us anytime via our query chat above or by emailing sales@leatherjackethubs.com.
